eSewa Job Vacancy 2080 | eSewa Nepal

Career opportunities with eSewa Nepal.

Last Date to Apply: 2080 Shrawan


  • We are always keen to meet energetic and talented professionals who would like to join our team. To apply, please mail your updated cv at also include Subject line as “Applying for [desired position]”.

Post : Market Team and Field Agent

No. of opening: 200

Job Type: Full time

Location: All Provinces and Regions

Province-1 (27), Province-2 (28), Province-3 (Kathmandu) (35), Province-3 (Chitwan) (16), Province-4 (26), Province-5 (41), Province-6 (10), and Province-7 (17)

Salary: As per company policy

Job Description:

  • Proactively visit merchants in the designated area to introduce and promote Fonepay QR Services.
  • Identify and approach potential merchants who are interested in adopting Fonepay QR Services.
  • Clearly communicate the benefits and advantages of using Fonepay QR for seamless transactions and improved customer experience.
  • Gather and verify merchant information, including business details, contact information, and other required details to ensure accurate enrollment on the eSewa platform
  • Ensure all required documentation is complete and in compliance with regulatory requirements.
  • Coordinate with the eSewa team to arrange the delivery of QR standees at the premises of onboard merchants.
  • Ensure proper placement and visibility of the QR standees to maximize customer engagement and usage
  • Ensure consistent and accurate communication of key features benefits, and value propositions of Fonepay QR services during merchant interactions.

Job Specification:

  • Plus 2 completed
  • Product knowledge
  • Communication Skills
  • Time Management

Post : Customer Service Representatives

No. of opening: 30

Domain: Call Support and KYC

Location: Pulchowk, Lalitpur

Salary: As per company policy

Job Description:

  • Maintain Call ratio (Answered/Unanswered ratio according to the SLA-Report on monthly
  • Maintain Ticket raised status (Open/ Closed) according to the SLA
  • Call Quality evaluation ratio be greater than 80%
  • Build sustainable relationship with customer with proper communication
  • Follow telephone and email etiquettes for standardization
  • Participation in Weekly/Monthly Session meeting
  • Handle complaints and provide appropriate solution and alternatives
  • Follow up to ensure resolutions
  • Keep one self regularly updated on latest update

Job Specification:

  • +2 passed
  • Freshers are encouraged to apply
  • Good communication skills

Add a Comment

Your email address will not be published. Required fields are marked *